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FAQ chatbot
The chatbot at the bottom right of every page has answers to the most common questions about the platform, pricing and how to get started.
Common questions
What is AlwaysReady?
AlwaysReady is a CQC inspection-readiness platform designed for registered managers in adult social care. It gives you a structured way to track your evidence, manage your team's compliance activity, and see your readiness position at a glance — every day, not just when an inspection is due.
What type of services is AlwaysReady designed for?
AlwaysReady is built for adult social care services regulated by the CQC, including residential care homes, homecare agencies, supported living services, and services for people with dementia, autism, or learning disabilities.
Is AlwaysReady based on the CQC framework?
Yes. AlwaysReady is built around the new CQC Adult Social Care Assessment Framework and the five Key Questions: Safe, Effective, Caring, Responsive, and Well-led.
Can I use AlwaysReady for more than one service?
AlwaysReady subscriptions are tied to a provider's CQC Location ID. If you manage more than one service and would like to discuss a multi-site arrangement, use the form to get in touch.
How many team members can use the platform?
There is no limit on team members. You can add as many Users and Viewers as your service needs. See the Pricing page for details.
Is my data secure?
Yes. AlwaysReady is built with security as a priority. Data is encrypted in transit and at rest, and access is protected by two-factor authentication. See our Legal & Policies page for full details.