Four areas. One inspection. Is your evidence ready?
A section-by-section checklist covering governance documents, evidence for the five key questions, day-of-inspection preparation, and staff briefing.
Your staff will be interviewed. Without you in the room.
Inspectors speak to your staff without you in the room. What they find out in those conversations can define your rating.
Inspections are rising. Here is how to feel confident.
After a period of reduced inspection activity, CQC is working to increase volumes. Find out what this means for your service.
Brief your team without the panic.
How you prepare your team before an inspector arrives shapes how the inspection unfolds. Here is what to cover and how to do it.